3 weeks and no (or very slow and unreliable) internet

Yep, you read that right. For almost 3 weeks, I have gone without fast and reliable internet service in my house.

We had Viasat (satellite internet) for over a year. It was fast enough, and very reliable, until it just quit working for no apparent reason. So we called customer service and they sent a technician out a few days later. He was here for several hours, and checked out everything, but couldn’t fix it. So the company said they would send out a higher technician in a few days.

That day came, and that morning the customer service department called us to inform us that he would not be coming, and they didn’t have anyone else to replace him due to personnel problems (thank you, COVID-19).

So we cancelled that, and signed up for AT&T Wireless internet service. But, despite an apparently strong signal, our service remains terribly slow.

And it sure is frustrating. I can’t fill out job applications, can’t post anything about what I’ve been doing these past few weeks (I have several photos just sitting on my computer, waiting to be shared with the world).

This is also causing problems at home. I expressed my frustration to a family member, and he got very upset with me, accusing me of making excuses, lying to him, and trying to blame someone or something. I told him I’ve tried using the computers at my local library (and I really did), but I’ve found that many websites don’t function properly when using those computers. And when he accused me of being too lazy to try public wifi available at fast food restaurants, I had to remind him that most of the places that offer it are currently doing “drive thru only” service due to COVID-19.

I sure hope that this problem can be fixed soon. And I am glad that I’m not in school right now. I am sure that I can complete the homework assignments and quizzes using the library computers. But the exams would be a problem because they are proctored remotely and that requires a webcam, microphone, total silence, and a strong and stable internet connection.

Anyway, I will find a way to post more pictures and videos soon. Stay safe out there!

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